1.Keyboard Mastery Techniques
a. Correct posture and position at the keyboard
b. Correct fingering for striking keys
c. Correct use of command and function keys
2.Speed and Accuracy in Keyboarding
a. Response patterns for keystroking
b. Drills and exercises for skill building
c. Paced keystroking for accuracy
d. Forced keystroking for higher speeds
e. Keystroking speed for sustained periods of time
3.Word Processing and Other Application Software Skills
a. Inputting from various sources, e.g., keying from handwritten, rough-draft, statistical, and unarranged material
b. Skilled use of relevant software features
c. Keying, formatting, and revising documents, including letters, reports, memos, tables, and outlines
d. Document output, including distribution
e. Storage and retrieval of documents
4.Communication Skills
a. Spelling and proofreading
b. Correction techniques
c. Grammar and usage, including but not limited to punctuation, capitalization, numbers, and word choice
d. Composition at the keyboard
5.Production Competencies
a. Interpretation of directions and instructions
b. Proper arrangement of work area and organization of materials and resources
c. Self-directed work habits
d. Proper care and operation of equipment
e. Copy arrangement and formatting decisions
f. Usable copy in timed situations
g. Application of critical thinking and decision-making skills and ethical standards in a workplace environment
